December 2015 - Kaufman & Canoles is pleased to announce the firm has been included in the BTI Client Service A-Team 2016, a designation limited to law firms that deliver unparalleled client service.
The BTI Client Service A-Team is the only ranking which is determined solely on direct feedback from corporate counsel. BTI conducted extensive interviews with over 300 corporate counsel at Fortune 1000 and large organizations. The goal was to probe clients on every aspect of law firm relationships, including needs and priorities, the law firms they rely on and, perhaps most importantly, the quality of service they receive. The interviews revealed that Kaufman & Canoles delivers better client service than over half of the law firms serving the world's largest clients.
"Our firm is highly focused on delivering excellent client service. It's a commitment we take great pride in," said William R. Van Buren III, Chairman of Kaufman & Canoles. "We are fortunate to be recognized by our clients as a client service leader again this year and pleased to be ranked in the top 100."
BTI is the leading provider of strategic market research to law firms and professional services firms. BTI performs more market research about law firms than virtually anyone. They conduct the only continuous benchmarking market study in the legal services industry based on more than 1,900 independent interviews with General Counsel and key decision makers that hire law firms.
The contents of this publication are intended for general information only and should not be construed as legal advice or a legal opinion on specific facts and circumstances. Copyright 2026.
